COVID-19 Healthcare Management Update

Apr 21, 2020

This is the launch of a new Hardesty series focused on Healthcare Management – Best Practices, Tips, Trends, and Innovation.  Initially, we will highlight changes related to operational management in both patient service and product development in the COVID-19 era.

TeleHealth Audit Checklist

With the rapid changes to TeleHealth practices during the COVID-19 pandemic, now is the time to perform baseline self-audit of your organization’s practice.  The temporary expansion of TeleHealth under the TeleHealth Services During Certain Emergency Periods Act of 2020 (TSDCEPA) is not going to last, but good and bad habits will.
Angela Hardesty, Healthcare Partner, has developed a TeleHealth tool in collaboration with our affiliate,

TeleHealth: Do you know what your organization is doing, where they are doing it, and how they are doing it?
In an ongoing effort to provide relevant information and tools when you need it, eCatalyst has created a TeleHealth Audit Checklist (linked here) for you and your team to get started. The self-assessment audit will direct you to ask relevant questions, document current practices, and identify risks in practice
We hope you find this valuable and as always, we welcome your feedback and suggestions.  eCatalyst Healthcare Solutions strategic consulting and audit teams are available to assist and answer questions during this unprecedented time.

For more information reach out to Angela Hardesty at, any Hardesty Healthcare partner, or eCatalyst directly.

Stay healthy!